Who we are
In this Privacy Policy references to "we" and "us" are
to Herga Music.
What information we collect and how
The information we collect via this website may include:
(1) Any personal details you type in and submit, such as name, address, email
address, etc.
(2) Data which allows us to recognise you, your preferences and how you use
this website. This saves you from re-entering information when you return to
the site. Cookies collect this data from your navigation around the site. A
cookie is a small amount of data, which we send to your computer. The data
is then stored on your browser or hard disk. Most web browsers can be set to
prevent you from receiving new cookies, notify you before accepting cookies
or disable cookies altogether. Details about this can normally be found in
the Help facility provided with your browser. If you disable cookies, you will
not be able to receive personalised facilities. The cookies store information
only for as long as you are viewing the website.
(3) Your IP address (this is your computer?s individual identification
number) which is automatically logged by our web server. This is used to note
your interest in our website.
(4) Your preferences and use of email updates, recorded by emails we send
you (if you select to receive email updates on products and offers).
What we do with your information
Any personal information we collect from this website will be used in accordance
with the Data Protection Act 1998 and other applicable laws. The details we
collect will be used:-
(1) to process your order, to maintain guarantee records and to provide after-sales
service (we may pass your details to another organisation to supply/deliver
products or services you have purchased and/or to provide after-sales service);
(2) to carry out security checks (this may involve passing your details to
our credit reference agency, who will check details we give them against public
and private databases and may keep a record of that check to use in future
security checks - this helps to protect you and us from fraudulent transactions);
and
(3) to comply with legal requirements (e.g. if you buy equipment capable of
receiving TV broadcasts, we are obliged to pass your details to the TV licensing
authority).
We would also like to email or post you details of various promotions, goods
and services that we can offer. If you wish to receive these, please check the box when entering your personal
details. (You may unsubscribe at a later date, if you wish.)
We may use third parties to carry out certain activities, such as processing
and sorting data, monitoring how customers use our site and issuing our e-mails
for us. Rest assured that third parties will not be allowed to use your personal
information for their own purposes.
Your rights
(1) You can ask us to update or remove your personal information
by emailing retail@hergamusic.co.uk or by writing to us at our address
in (2) below.
However, please note that we may need to keep some personal data in order
to process orders or to comply with customer service or after sale obligations.
(2) You also have the right to request a copy of any personal information
we hold about you. To do this, simply write to us at the following address,
enclosing a cheque for £10 payable to Herga Music to
cover our administration costs:-
Customer Services (Data Subject Request)
Herga Music
4 High Street
Wealdstone
Harrow
Middlesex, HA3 7AA
Other Websites
This privacy policy only covers this website. Any other websites which may
be linked to by our website are subject to their own policy, which may
differ from ours.
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